DESIGNED IN LONDON. FOR EVERY GLANCE.
FAQs
What is included in my Aurivé order?
Every pair of Aurivé eyewear is delivered as a complete experience of care and sophistication. Your order includes:
- Bespoke Protective Case: an exclusive, high-quality structured case designed to secure your piece.
- Premium Microfiber Cleaning Cloth: a custom-branded cloth to keep your lenses flawless.
- Signature Packaging: a luxury presentation box, ideal for protecting your eyewear or gifting.
What are the shipping times and rates for the UK?
We strive to bring your signature piece to you as swiftly as possible. All orders are dispatched directly from London:
- We offer Free Standard Delivery across the UK on all orders over £50.
- For those who require immediate elegance, a UK Next-Day Shipping option is available at checkout to match your daily, fast-paced routine.
Can I change or return my item?
If you want to change a product into another model, strap color etc., please contact us at Sales@inquiresaurive.com so we are able to reserve the new item in our stock immediately. You are always entitled to an exchange or refund within 30 days after you have received your package, as long as the item has not been used.
How can I ensure the frames will fit my face shape?
Our silhouettes are thoughtfully designed with balanced proportions and curated curves intended to complement and elevate a wide variety of face shapes. To give you complete confidence before purchasing, detailed dimensions (lens width, bridge, and temple length) are listed under the technical specifications of each product page so you can easily compare them with a pair you already own.


